Shipping policy

Last Updated

June 24, 2026

Processing and Delivery

All orders are processed within 1 business day of purchase. Once your order leaves our facility, a tracking number will be sent to your email automatically. Please note that processing times may be extended during peak periods or holidays.

Shipping Rates

We offer the following shipping options within the United States:

Standard Shipping — $5.95

Free on orders over $49. Processing 1 business day. Delivery 3–5 business days.

Expedited Shipping — $11.95

Processing 1 business day. Delivery 2–4 business days.

Express Shipping — Free on orders over $99

Processing 1 business day. Delivery 2–3 business days.

Priority Shipping — $14.95

Processing 1 business day. Delivery 1–3 business days.

Carriers

We ship with USPS, FedEx, and UPS depending on your location. Carrier selection is made automatically to help provide the fastest available delivery to your address.

Shipping Locations

We currently ship within the United States only. We do not ship to PO Boxes at this time.

APO Addresses:

• Standard shipping to an APO address typically takes approximately one month.

• Priority shipping to an APO address typically takes approximately one week.

Delays

All delivery times are approximations. Once your order leaves our facility, delivery times are managed by the carrier. VetriPaws is not responsible for delays caused by the carrier, weather, or circumstances outside our control. If your order is significantly delayed, please contact us and we will do everything we can to help.

Lost or Missing Orders

If your tracking shows delivered but you have not received your package, contact us within 7 days of the reported delivery date at info@vetripaws.com and we will help resolve it. Please note that VetriPaws is not responsible for packages delivered to an incorrect address provided by the customer at checkout.

Incorrect Address

Orders shipped to an address provided incorrectly by the customer are not eligible for a free replacement or refund. Please double-check your shipping address before completing your order.

Feedback

We are always working to improve our shipping experience. Since we are continually refining our shipping options, we welcome your feedback. Please reach out and let us know how we can serve you better.

Contact

Questions about your order? Reach us anytime at info@vetripaws.com and we will get back to you within 1 business day.