Frequently Asked Questions
Find quick answers about VetriPaws products, shipping, subscriptions, returns, and billing.
Product
5 questions
VetriPaws supplements are designed to support your dog’s daily health, including mobility, digestion, skin and coat health, and overall wellness. Results vary by dog, but many pet parents notice visible improvements after consistent daily use.
Yes. VetriPaws formulas are developed with veterinary input and made with carefully selected ingredients supported by clinical and scientific research.
Yes. Our oral strips dissolve directly on your dog’s tongue, so there is no mixing, no hiding pills in food, and no messy powders.
VetriPaws products are made in the USA using premium, carefully sourced ingredients. We avoid unnecessary fillers, synthetic dyes, and harmful additives.
Yes, our formulas are designed to complement one another. If your dog has a medical condition or takes medication, please check with your veterinarian first.
Orders & Shipping
4 questions
Standard shipping typically takes 3–5 business days. Once your order ships, tracking details will be sent by email.
Free shipping may be available based on your order value, active offers, or subscription selection. Details will be shown at checkout.
Yes. After your order ships, you will receive a tracking link by email.
At this time, VetriPaws primarily ships within the United States. We will update our shipping information if this changes.
Subscriptions
5 questions
Subscribing helps your dog stay consistent with daily support while saving on repeat orders and removing the need to remember reorders.
Yes. You can pause, update, or cancel your subscription from your account portal before your next billing date.
Log in to your account, open your subscription settings, and select your preferred delivery frequency.
You can place a one-time order or adjust your next shipment date from your account.
Your first charge happens when you place your initial subscription order. Future charges follow your selected delivery frequency.
Returns & Guarantee
3 questions
If you are not satisfied with your order, contact our support team within the eligible return window and we will help with the next steps.
Yes. If your experience does not meet expectations, our support team will work with you to make it right.
Please contact us with your order number and a photo of the damaged item so we can arrange a replacement or suitable solution.
Billing
2 questions
We accept major credit and debit cards, along with available express checkout options shown at checkout.
Yes. Payments are processed through secure checkout technology, and full payment details are not stored on our servers.
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